Digital Workforce Services Oyj

Digital Workforce Services Oyj, established in 2015 and based in Helsinki, Finland, is a global provider of robotic process automation (RPA) and intelligent automation (IA) solutions. The company's comprehensive offerings are categorized into three main areas. Firstly, their automation delivery services encompass IA talent augmentation, supplying skilled experts for roles such as IA analysis, development, testing, quality assurance, and data science. They also oversee the full IA implementation process, from initial planning and design to development and deployment. Secondly, advisory services guide clients through their automation journey. This includes value discovery workshops that explore the business impact of IA, strategy alignment, potential assessments, and IA-enabled process transformation. Furthermore, they offer capability development services, acting as trusted advisors, building internal capacity, and providing IA infrastructure consulting for centers of excellence and automation teams. Training courses are also available for various roles, including citizen and RPA analysts, developers, and program managers. Finally, Digital Workforce provides managed services to ensure ongoing operational excellence. This includes their Robot as a Service (RaaS) platform, which seamlessly integrates RPA with advanced Microsoft cognitive services and Azure functionalities like data lake, functions, and analytics. Other managed offerings include Roboshore, an RPA managed service; Run Management for RPA maintenance; and specialized automation programs such as Robotic Operating Model Acceleration and IA Cloud Migration, designed to help organizations transition their existing IA portfolios to cloud environments. Digital Workforce Services Oyj serves a diverse clientele across sectors including banking, health and social care, insurance, manufacturing and logistics, general services, and the public sector.